Billing & Subscriptions

Plans & Pricing

AfricaOS subscription plans and pricing

Plans & Pricing

Choose the plan that fits your organization's needs.

Plan Comparison

Feature	Starter	Professional	Enterprise
Monthly Price	$29/org	$99/org	Custom
Annual Discount	20% off	20% off	Custom
Modules Included	3	Unlimited	Unlimited
Users Included	5	25	Unlimited
Storage	10 GB	100 GB	Unlimited
API Calls/month	10,000	100,000	Unlimited
Support	Email	Priority Email + Chat	24/7 Phone + Slack
SSO/SAML	❌	✅	✅
Custom Roles	❌	✅	✅
Audit Logs	30 days	1 year	7 years
IP Allowlist	❌	❌	✅
Dedicated Support	❌	❌	✅
SLA	❌	99.5%	99.9%
Data Residency	South Africa	South Africa	Choice
Custom Domain	❌	✅	✅
White Label	❌	❌	✅

Module Pricing (Add-ons)

If you need more modules than included:

Module	Starter	Professional	Enterprise
Core (Dashboard, Directory, etc.)	Included	Included	Included
Patients	+$15/mo	+$10/mo	Included
Payments	+$15/mo	+$10/mo	Included
Stock	+$15/mo	+$10/mo	Included
Bookings	+$15/mo	+$10/mo	Included
Students	+$15/mo	+$10/mo	Included
Cases	+$15/mo	+$10/mo	Included
Projects	+$15/mo	+$10/mo	Included
HR	+$15/mo	+$10/mo	Included
Finance	+$15/mo	+$10/mo	Included

User Pricing (Add-ons)

Additional users beyond included:

Plan	Per User/Month
Starter	$5
Professional	$3
Enterprise	Included

Payment Options

Billing Cycles

Monthly - Billed 1st of each month
Annual - Billed yearly, 20% discount
Multi-year - 2-3 year terms, additional discount

Payment Methods

Credit/Debit Card (Visa, Mastercard, Amex)
Bank Transfer (EFT, Wire)
Mobile Money (M-Pesa, MTN MoMo, Airtel Money)
Paystack, Flutterwave, Stripe

Currencies

ZAR (South African Rand) - Primary
USD (US Dollar)
EUR (Euro)
GBP (British Pound)
NGN (Nigerian Naira)
KES (Kenyan Shilling)
GHS (Ghanaian Cedi)

Invoice Details

What's Included

Base plan fee
Module add-ons
Additional users
Storage overages
API overages
Tax (VAT/GST)

Invoice Schedule

Monthly - Generated 1st, due Net 14
Annual - Generated on anniversary, due Net 30

Payment Terms

Net 14 - Standard
Net 30 - Annual plans, Enterprise
Auto-pay - Card on file (recommended)

Changing Plans

Upgrading

Immediate access to new features
Prorated charge for remainder of cycle
New invoice generated

Downgrading

Takes effect at next billing cycle
Current features remain until cycle ends
Ensure usage within new limits before downgrade

Canceling

Access continues until end of paid period
No refunds for partial periods (monthly)
Annual: prorated refund minus discount
Data exported on request (30 days post-cancellation)

Usage-Based Charges

Storage Overages

First 10% over limit: Free
Beyond: $0.50/GB/month

API Overages

First 10% over limit: Free
Beyond: $1/1000 calls

SMS/Email Overages

Included: 1,000/month (Starter), 10,000/month (Professional)
Beyond: $0.01/SMS, $0.001/Email

Tax

VAT (South Africa)

15% VAT on all fees
VAT number required for invoices
Reverse charge for foreign businesses

Other Jurisdictions

GST, VAT per local regulations
Tax ID validation available
Exemption certificates accepted

Enterprise Custom Pricing

Contact sales for:

Volume discounts (100+ users)
Multi-entity organizations
Custom contract terms
Dedicated infrastructure
Professional services
Migration assistance
Training programs

Contact: sales@africaos.dev

FAQ

Can I try before buying? Yes, 14-day free trial with full Professional features.

What happens if I exceed limits? We'll notify you at 80%, 90%, 100%. Overages billed monthly.

Can I pay in my local currency? Yes, we support major African and international currencies.

Are there setup fees? No setup fees. Professional services available separately.

Do you offer non-profit discounts? Yes, 50% off for registered non-profits. Contact sales.

Can I switch billing cycles? Yes, anytime. Changes take effect next cycle.

Payment Methods

Set up and manage payment methods for your organization

Subscription Management

Manage your AfricaOS subscription lifecycle